Dear Patient,

We have been facing consistent increased demand for our mental health services over the past few years. In order for our team to continue to serve all patients, in a sustainable manner, we are changing our service model in 2024.

You can still complete your current course of therapy (of up to 8 sessions). However, after the final session with your therapist, you will need to wait a minimum of 12 months from the date of your last appointment to access the mental health program again.

If you experience a major life change within the 12-month waiting period, we will consider what options may be available to you through a referral from your provider to our system navigator.
We encourage you to access our team’s other services, like group sessions throughout the year, to help. As part of the changes to mental health services, we may be expanding our group offerings, and offering single session therapy.

We recognize that change is difficult. These changes are necessary in order to meet growing demand for our services. Thank you for your patience and understanding.
Sincerely,

Management at CFFM FHT

Below please find resources for mental health services in the community. Please select the "Additional Resouces" button below for more resources.

• Here 24/7 – Addictions, Mental Health & Crisis Services Waterloo – Wellington.
• 998 – Suicide & Crisis Lifeline. Call or text 998.
• Bereaved Families of Ontario (BFO) – Grief support and education.
• Ontario Structured Psychotherapy Program – Program is based on Cognitive Behaviour Therapy (CBT) which helps you to understand the relationship between your thoughts, feelings and behaviours.
• CMHA Peer Support – Self Help and Peer Support services are provided BY people who experience a mental health and/or addiction issue FOR people who experience a mental health and/or addiction issue.